Information is provided at the facility to the offender population if public transportation is available. The visitor may contact the offender they wish to visit to obtain specific information regarding any types of transportation that may be available to the facility where the offender is housed. Directions: Driving directions may be found on the facility page the visitor wishes to visit. Termination of visits : The warden of the facility or staff designated by the warden may terminate a visit at any time if they believe that ending the visit is in the best interest of the safety and security of the facility or the persons involved.
Incarceration is difficult for prisoners, and also their families and friends. Offenders may communicate via regular U. Telephone Communication Dept. Regulation No. B allows for each offender to have an approved master list of up to twenty 20 telephone numbers for family, friends, and legal calls.
An offender can update the list on a quarterly basis. Individual telephone numbers can be blocked as well. Members of the public can contact the facility directly or the Office of Adult Services if they are receiving unwanted or harassing phone calls from offenders at state correctional facilities.
Offenders can only make collect calls and offender telephones are limited to out-going calls only. Calls are usually limited to 15 minutes. No one can make a call to an offender telephone. When an offender makes a call, the called party is notified that it is a collect call from an offender at a state prison facility. The called party is given the option of accepting the call or refusing it by hanging up. The Department allows offenders to call approved cell phone numbers under specific guidelines.
The called party must set up an account with Securus and provide their primary residence information. Calls to prepaid cell phones are not allowed. Electronic Communication The Department offers electronic communication for staying in touch as well. JPay provides an email service that is usually faster than regular mail and appropriate photographs can be attached to the emails. This service is all done through a secure connection, so offenders never actually have access to the internet.
Media may not circumvent Department policies regarding contact with offenders. Media may not be placed on offender telephone lists, communicate with offenders via electronic communication, or send money to offenders. The Canteen Package Program gives family and friends an opportunity to order pre-approved food and hygiene products and personal property items for their loved ones incarcerated in state institutions.
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Click below to learn more and order. Mail Family and friends may continue to send money orders via mail. There is no charge for sending money orders via mail. JPay requires a JPay deposit slip to accompany the money order.
Download a money order deposit form here. It is also available in other places that display the MoneyGram logo. MoneyGram provides a service for transmitting funds from one point to another using electronic means. MoneyGram is transmitted electronically so it is faster than money orders. There are fees associated with the internet transactions.
The daily cut-off time to submit a payment is 10 p. There are fees associated with telephone transactions. Lobby Kiosks Kiosks are located in all state correctional facility visiting areas. Fees will apply for credit or debit card transactions same as internet. All deposits are still subject to the rules and regulations promulgated by Department Regulation B Offender Banking. The Louisiana Department of Public Safety and Corrections — Corrections Services has a zero-tolerance policy regarding sexual violence and sexual misconduct involving staff.
PREA audits for individual state correctional facilities are available upon request. Please follow the guidelines for making a public records request listed here. The set-up of the Department can be confusing to many people. Constitutionally, it is one Department. Practically, the Department is divided into three areas:. Each entity reports directly to the Governor. At present, there are more than 36, offenders serving time for state felonies. Capacity at state facilities is just under 19, Therefore, the state relies upon parish and private facilities throughout Louisiana to house and care for offenders.
The state reimburses these entities for housing offenders. As part of the orientation process, offenders are notified of the rules and procedures that govern them while incarcerated. We encourage families to understand that part of the rehabilitation process for the offender while incarcerated is learning to accept responsibility for oneself and following the rules and procedures for obtaining information or addressing grievances about situations that affect him or her.
Offenders are first encouraged to speak with staff if they have an issue of concern or need. However, if for some reason communicating with a staff member is not helpful, they are asked to put their concerns in writing and submit the letter to appropriate staff. Lastly, if these mechanisms do not answer their question or address their grievance, they may submit the issue through the Administrative Remedy Procedure ARP. Such complaints include actions pertaining to conditions of confinement, personal injuries, medical malpractice, time computations, or challenges to rules, regulations, policies, or statutes.
Through this procedure, offenders shall receive reasonable responses and, where appropriate, meaningful remedies. As such, offenders are placed in locations that best meet their needs and the space needs of the Department.
The request should include specific explanations for the transfer. When offenders are moved into state operated facilities, they are usually first processed through the Adult Reception and Diagnostic Center ARDC at Elayn Hunt Correctional Center for males or the Louisiana Correctional Center for Women for females before being assigned to a permanent location.
Headquarters does not get involved in specific transfer requests, as assignments are coordinated through the appropriate classification process at the assigning facility or local jail. If there is no date available on this system, the time calculation has not been completed yet and callers are encouraged to call again later.
This system is automatically updated and will have the information as soon as it is available. For additional information on time computation related issues, you can call our automated system at Every offender is sent a copy of his or her Master Prison Record document reflecting the calculation of their sentence when the calculation is complete. While offenders often ask family members or friends to contact the Office of Adult Services on their behalf about time computation questions, the offender should be encouraged to follow appropriate procedures to ensure that staff has the information and time needed to respond to his or her concerns.
Credits for program completion can take up to 90 days, though they are usually awarded within a few weeks. Offenders who do not agree with credits given for any particular program may file a grievance under the Administrative Remedy Procedure as noted in Time Computation Section. Offenders may request to participate in programs through Classification in state facilities and through program coordinators at the local facilities. Requests should be submitted in writing to the appropriate person by the offender. Unless precluded by law or Department regulation, in general offenders are eligible for the Transitional Work Program up to four years prior to their discharge date.
Staff will be able to assist the offender in understanding when he or she will be eligible for Transitional Work Program participation. Eligibility does not ensure placement in the Transition Work Program as there are usually more offenders eligible than there are jobs available.
The Department makes every effort to place eligible offenders in the program, although it may not be for the entire period of their eligibility. All offenders should only have access to telephone services through the provided phone system at the facility where they are assigned. This includes all family, personal and legal contacts.
Supporting Offenders & Their Families
To set up billing accounts for phone service or if there are problems receiving calls, family members may contact for telephone related inquiries. The staff at this number and website will not be able to assist in approval of contact lists. Offenders housed in local level facilities must utilize the phone systems that are set up in those facilities. Information on how to use the system can be obtained from the staff at the assigned facility by the offender. In no instance is an offender allowed to possess or utilize a cellular telephone while incarcerated. Offenders who have a current or prior conviction for a sex crime involving a minor child family member, or who have a documented history of sex abuse with a minor child family member, are ineligible to visit with any minor child, including their own biological or step-child.
The legal guardian shall submit a written request and shall accompany the minor child during the visit. The warden may consider special visits for offenders who have successfully completed or are participating satisfactorily in sex offender treatment when the legal guardian has submitted a written request and accompanies the minor child during the visit.
The legal guardian shall provide a written, notarized statement authorizing a specific individual to accompany the minor child. Offenders are put on notice about how the disciplinary process works while incarcerated and the procedures are outlined in the rulebook.
They are also advised of their right to appeal at the time of a disciplinary hearing and the appeal must be submitted to the facility at which the hearing occurred. Any issues regarding disciplinary matters should be handled through these procedures.
An offender who needs help understanding these procedures may ask staff at the facility where he or she is housed for assistance. Offenders are not allowed to receive packages, publications, greeting cards, or post cards from their families.
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Offenders may only receive packages through Union Supply Direct, who is the approved package vendor for the Department. Family, friends and offenders may purchase packages. In addition, do not send cash or stamps through the mail or photographs that have a hardback. The best way to locate information on a federal prisoner for free is to go to the Bureau of Federal Prisons website at www. Then, go to the inmate locator tab.
You can search by inmate number or name. Of course, if you know which jail or prison the inmate is located at, you can pull up its website and do a search. At least, then you will know whether the offender is still in custody or released. Not all jails or prisons may have this information online. Another great free website is www. Click on the state where you want to search and then two options appear. One option is a search for the state prison.
The second option is to search by county jail.